Hattons of London is a trusted and respected specialist in rare and exclusive coins, including world firsts and exclusive releases. We provide a bespoke service to new and existing coin collectors, offering a variety of heritage and modern gold coins. Hattons of London has a team of highly skilled account managers, who are on hand to offer advice and information about the products we offer and the world of numismatics.
Our Story
Hattons of London is an employee owned company established in 2017, and since the company has experienced dramatic growth. Our highly skilled team has grown by almost 320%, whilst enabling us to achieve a sought after Investors in People Gold accreditation and several other awards.
With unrivalled expertise in rare coins and numismatics, our team is committed to enhancing the enjoyment and understanding of our client, and providing the highest level of service to collectors of all levels and knowledge.
Our Vision
We aim to treat every client as if they were our only one. In order to achieve this, we recognise that we have to offer exceptional service and, thanks to our brilliant employees, we usually exceed the highest expectations. This has resulted in us attaining a coveted full 5* rating on Trustpilot for excellence of service. We are the only company in our sector to have achieved this.
Our objective is to help our clients build and expand their coin portfolios, as well as providing them with the knowledge they require to grow their collections and develop the theme or direction of their choice.
We will do everything we can to make the coin collecting experience an enjoyable and rewarding one, no matter the interest or budget. Whether we open up a new avenue of interest, or simply inspire a collection based around a historic or commemorative meaning, we will make sure every client journey is a unique and enjoyable one.
Client Services
Hattons of London clients range from complete beginners to long-time coin collectors with vast knowledge and a keen interest. Because of this, our client management service is like no other, offering advantages such as; world first exclusives, a free welcome pack, a dedicated Account Manager and many more exclusive benefits. We were also the first coin distributor in the world to offer a Sell Out Guarantee on many of its new strike ranges.
Many companies talk about how important their customers are, but at Hattons of London, ensuring our customers’ satisfaction is our genuine passion and ultimate goal. We strive for every customer to feel like they have received the highest possible service, tailored to their needs.
Please visit our ‘Contact Us’ page to speak with one of our dedicated Account Managers, who can assist you with anything from starting your collection, to developing an existing passion into something much more diverse.
60 Day Complete Satisfaction Guarantee
We are so confident that you will enjoy and appreciate the coins we offer that we provide our clients with a 60 Day Complete Satisfaction Guarantee, providing you with peace of mind and an opportunity to ensure that your purchase meets your expectations in every way, and is backed up by our first-class client services team. None of our competitors offer this commitment.
The 60 Day Complete Satisfaction Guarantee applies to all of the coins we sell and means that, if you change your mind, you are free to return it with no questions asked, providing it is returned within 60 days of the delivery date or 65 days from the invoice date and contains all items originally shipped to you including the certificate of authenticity. However, if you do request us to hold an item for any particular reason, the 60 day satisfaction guarantee period will start from the date of purchase.
You can rest assured that the quality, craftsmanship and authenticity of all of our coins are to the highest standards and each is accompanied by a Certificate of Authenticity testifying to the coin’s provenance and quality.
What Our Clients Say
Here at Hattons of London, we pride ourselves on the feedback from our clients. As our vision says, we strive to provide the best customer experience, building the knowledge of our clients to help them grow their coin collections. You can read some Hattons of London reviews on Trustpilot below, to see for yourself.
